Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Skin Irritation

Perfectly hardened urushi is generally considered safe and does not typically cause allergic reactions. However, in rare cases, some individuals may experience skin irritation depending on their sensitivity.

If you notice any discomfort or unusual symptoms, please discontinue use immediately and consult a medical professional.

If Your Kintsugi Piece Is Damaged

Kintsugi Repairs

The kintsugi design features real urushi and gold powder for decoration.

In the event of chipping or if the gold powder wears off, we offer repair services.

Repair fees may vary depending on the extent of the damage, so please contact us by email first.

TOCT consider the natural patina and color changes of gold over time to be part of the design.

We hope you enjoy the aging process as well, but if you would prefer to have the gold reapplied, feel free to contact us.

Polishing Service

We also offer product polishing (outsourced).

From ¥2,000 per item.

Design Variation from Product Images

Each piece is hand-decorated by TOCT artisans using traditional kintsugi techniques. As a result, no two pieces are exactly alike.

We appreciate your understanding of these natural variations.

Delayed Delivery

As all TOCT products are made to order, production and delivery take time.

We kindly ask for your patience. After placing your order, we will inform you of the estimated shipping date, and once your item is ready, you will receive a notification at the email address you provided.

Please note that items with kintsugi design require 1 to 1.5 months for the urushi to fully cure.

We sincerely appreciate your understanding as each piece is carefully crafted with time and care.

Scratches or Marks on the Tin

All of our tins are handcrafted, and as such, each one is unique.

This process may result in slight individual variations.

Additionally, due to the nature of tinplate, small scratches or marks may be present.

We hope you will embrace these as part of the material’s natural charm.

If you have any concerns, please don’t hesitate to contact us by email.