Privacy policy

Last Updated: May 28, 2025

This Privacy Policy describes how TOCT ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from zvidqe-8s.myshopify.com (the "Site"), use our services, or otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to users of the Services, including site visitors and any individuals whose information we process.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not access or use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on the Site and revise the "Last Updated" date above. Additional notice may be provided as required by applicable law.

How We Collect and Use Personal Information

We collect personal information from various sources to provide and improve our Services. The information we collect and how we use it depends on how you interact with us.

In addition to the specific purposes described below, we may use your personal information to communicate with you, provide or enhance our Services, comply with applicable legal obligations, enforce our terms, and protect or defend our rights and the rights of users or others.

Information We Collect

Information You Provide to Us Directly

We may collect the following categories of information that you provide to us directly through our Services:

• Contact Information: such as your name, address, phone number, and email address.
  
  
• Order Information: such as billing and shipping address, payment confirmation, and contact details.
  
  
• Account Information: such as your username, password, and security-related details.
  
  
• Customer Support Information: any information you choose to include in your communications with us.
  
  

Some features of the Services may require you to provide specific information. You may choose not to provide this information, but it may limit your ability to use certain features.

Information We Collect Automatically

We may automatically collect certain information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

• Device and browser type
  
  
• IP address
  
  
• Network information
  
  
• Information about your interaction with the Services
  
  

Information from Third Parties

We may receive information about you from third parties such as:

• Shopify and other platforms supporting our Services
  
  
• Payment processors, for order fulfillment and payment handling
  
  
• Marketing and analytics partners, who may use technologies such as pixels and SDKs to gather usage and engagement data
  
  

We treat all information obtained from third parties in accordance with this Privacy Policy. Please also refer to the “Third-Party Websites and Links” section below.

Purposes of Use

We use your personal information for the following purposes:

• To provide products and services: including order fulfillment, account creation and maintenance, processing returns, shipping, and account-related communications.
  
  
• Marketing and advertising: to send promotional emails, SMS, or postal communications, and personalize advertising on our Site and elsewhere.
  
  
• Security and fraud prevention: to detect and address potentially fraudulent, illegal, or harmful activity. You are responsible for keeping your login credentials secure.
  
  
• Customer service and improvement: to respond to your inquiries, provide support, and improve our Services.
  
  

Cookies

Like many websites, we use cookies. For more information about the cookies used by Shopify, please visit: https://www.shopify.com/legal/cookies.

Cookies help us analyze usage, remember user preferences, and personalize experiences. You can disable or delete cookies using your browser settings, but doing so may affect the functionality of the Services.

How We Disclose Personal Information

We may disclose your personal information to third parties for business purposes, including:

• Vendors and service providers: such as IT services, payment processors, shipping and fulfillment partners, customer support, and cloud storage.
  
  
• Business and marketing partners: who may use your information according to their own privacy policies.
  
  
• With your consent: for example, if you authorize integration with social media accounts or third-party services.
  
  
• Within our corporate group: for internal business purposes.
  
  
• Legal compliance and protection: to comply with legal obligations, respond to legal requests, or protect rights and safety.
  
  

We may disclose the following categories of personal and sensitive information:

Information Category	Recipients
Identifiers (e.g., name, contact info)	Vendors, service providers, partners
Commercial Information (e.g., order data)	Same as above
Network activity (e.g., Usage Data)	Same as above
Geolocation data (e.g., IP address-based)	Same as above

We do not use or disclose sensitive personal information to infer characteristics about you or without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting personal information.

Information you post publicly or through external platforms (e.g., social media) may be visible to others and is not covered by this Privacy Policy.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

As of the effective date of this policy, we do not knowingly "sell" or "share" the personal information of individuals under 16, as defined by applicable law.

Data Security and Retention

We take reasonable measures to protect your personal information, but no system is completely secure. Do not send sensitive information through unsecured channels.

We retain personal information as needed to fulfill purposes outlined in this policy, including account maintenance, legal compliance, and dispute resolution.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: to know what personal information we collect and how we use it
  
  
• Right to Delete: to request deletion of your personal data
  
  
• Right to Correct: to request correction of inaccurate data
  
  
• Right to Portability: to receive a copy of your data and request it be transferred
  
  
• Right to Restrict Processing: to ask us to stop or limit data processing
  
  
• Right to Withdraw Consent: where processing is based on your consent
  
  
• Right to Appeal: to challenge our decisions related to your privacy rights
  
  
• Communication Preferences: you can opt out of marketing communications via links in our emails
  
  

You may exercise these rights using the contact details below. We will not discriminate against you for exercising your rights. We may require identity verification before responding to your request and may ask for proof of authorization if someone acts on your behalf.

Complaints

If you have concerns about our handling of your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred to, processed, and stored outside your country of residence. This includes staff, service providers, and partners in other countries.

Where required, we use lawful mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK mechanisms to safeguard such transfers.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@toct.jp
Mailing Address:
TOCT, 3rd Floor, Mitsuhashi Building,
1-3-3 Kita-Aoyama, Minato-ku, Tokyo,
107-0061, Japan

Let me know if you'd like this formatted for a website (HTML/Markdown) or need a version tailored to a specific jurisdiction (e.g. GDPR, CCPA).